Patient Rights & Privacy Notices
As a patient at Hoag Hospital, you have certain rights and responsibilities that are inherent in your health care. To receive the best possible care, it is important that you play an active role in your medical treatment. It is the responsibility of your health care team to include you in that process.
To learn about your rights as a patient, please select the appropriate PDF below.
- English - Patient Information Packet
- Español - Información para el Paciente
- Arabic - Patient Information Packet
- Cantonese/Traditional Chinese - Patient Information Packet
- Farsi - Patient Information Packet
- Korean - Patient Information Packet
- Vietnamese - Patient Information Packet
- Mandarin/Simplified Chinese - Patient Information Packet
Patient Information Booklet contains:
- Patient Rights and Responsibilities
- Your Right to Make Decisions about Medical Treatment
- Advance Health Care Directive (English)
- Advance Health Care Directive (Spanish)
- Notice of Privacy Practices
- Other helpful information for Hoag patients
Patient Grievances:
If you have questions or concerns about your care, a patient relations specialist is available to help you better understand the health care environment, resolve problems and provide information. You can contact Patient Relations at 949-764-8220.
Contact DNV Healthcare
You also have the right to contact DNV Healthcare.
By website: www.dnvglhealthcare.com
By email: hospitalcomplaints@dnv.com
By mail: DNV Healthcare
Attn: Complaints
400 Techne Center Drive, Suite 100, Milford, OH 45150
By phone: 866-496-9647
Contact the California Department of Public Health
You may file a complaint with the California Department of Public Health regardless of whether you use the hospital’s grievance process.
By mail: California Department of Public Health
681 South Parker Street, Suite 200
Orange, CA 92868
By phone: 714-567-2906
Toll Free: 800-228-5234